Authentic Oil Co was established in 2012. They have a passion for all things fair trade, ethical, and organic. It’s important that a high level of customer service, fast delivery, and the best products are always achieved. They travel around the globe to bring some of the best quality oils and raw material to the UK.
Authentic Oil Co wanted an order management and stock control system that would allow them to list products across multiple platforms like eBay, Amazon, Etsy and Magento. We understood that their business could benefit from automated shipping, a single multi-channel dashboard for listing products on the web and associated selling channels. This would make their business responsive to orders, improve turnaround, and give them an advantage over the competition.
“Very efficient! High quality services provided
– Daniel Robinson, Director, Authentic Oil Co
We carried out a Linnworks integration to target marketplaces that would boost sales through automated processes. After this was approved, we linked their online web stores, Amazon stores, eBay, and Etsy to the solution. By doing this it would automatically process and assign shipping using automated rule sets, handle refunds and returns, and work with Royal Mail and Parcel2Go. As well as this we helped design their new automated invoicing and PO’s before training their key staff members on the best practice usage of the new system.
Once completed, the service was able to provide Authentic Oil Co with a smooth operating system where they can fully manage the whole business from a single sign-on from one location. Using a multi-channel solution, they cut down time spent on listing their products, updating their stock levels, and working on sending out their orders. All this helps them compete with other web-based businesses, processing orders quickly to ensure repeat custom.