TPS Global

COMPANY PROFILE

TPS Global Logistics Logo

A leading logistics service for eCommerce, time-critical and sensitive cargo industries who pride themselves on confidentiality and security. With many years of knowledge and experience, can offer a competitive advantage in terms of costs and service.

SITUATION

TPS Global Logistics wanted to set up Royal Mail and Interlink as automated couriers. They asked us to transfer their existing database into Linnworks, automate the system, and oversee the implementation process. It was key to identify ways they could manage and control the manual ordering process. Once engaged, we set out a proposal to implement and train TPS Global Logistics key staff members on using the new system.

Not only are their services cost effective compared to others. Their level of service is outstanding. They’re always happy to help and we will continue to use the services for any further assistance.

– Ben Taylor, Fulfilment Manager at TPS Global Logistics Ltd

SOLUTION

First, we imported and mapped their large product overview and connected Linnworks to their Royal Mail and Interlink couriers. Once completed, we setup despatch notifications on their selling channels to help inform customers when orders were processed. We set up many training sessions in-house to cover manual order creation and processes, taking key staff to the level required for running the system on their own.

SERVICES RENDERED

Royal Mail OBA integration
DHL integration
Products data import
Custom shipping automation
Dispatch emails setup
Training

RESULTS

Once the project was complete and users were trained, the staff at TPS Global were amazed at how efficient the system was. Manual order issues were a thing of the past as we had trained each member using a step-by-step process to take manual orders. Using an automated Royal mail and Interlink integration meant their orders now shipped at the lowest cost available that would ensure the speedy arrival of parcels. Integration worked seamlessly with their business. In fact, Linnworks is now a vital part of their internal ordering system.

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